DiSC® Talk! Action Planner (Paper)

PROFILE THE PERSON YOU ARE SPEAKING TO ON THE PHONE!

Customer communication is a critical key to success whether the challenge is collections, fundraising, help desk, telemarketing, or telephone sales. Use this action planner to help telephone professionals identify a person's DiSC® behavioral style while speaking with them on the phone. Then use the information to communicate more effectively, increase customer satisfaction, gain commitment, and learn the best way to follow up. Print and Carry your planner with you!