Conflict and The Workplace
Conflict is difficult. It reduces productivity and can delay the decision-making process. It is almost impossible to have a workplace without any conflict. There are many things that cause such problems, including differences of personalities, priorities, opinions, ideas and objectives, unmet needs, high levels of stress, insecurities and so on.
It is important that conflicts are managed and resolved before they spiral out of control. So how do you improve workplace relationships by resolving conflict? This takes special skills and resources; it requires excellent communication, listening, and empathy.