Communication Is Central To Success
Having excellent communication skills is one of the most important soft skills that you need if you want to build a successful career and, some would say, a happy and successful life. Co-workers regard the great communicators as successful individuals. Being a great communicator will get you places and promotions, but this means you have to be highly versed in all the elements associated with communication. Many people do not communicate effectively; they take turns talking. They may act like they’re listening, but may really just be thinking of what they will say when it’s their turn to talk. Whether you are the sender or the receiver of communication, you have to be comfortable in dealing with all the different channels that exist. These include voice to voice, face to face, written and many more. If you have poor personal communication skills, you will struggle to have interpersonal effectiveness and you will find it very difficult to further your career and personal life.
Communication Is Front and Center
Communication is the be all and end all of all processes in our lives, both inside and outside of the workplace. Communication is all inclusive, as it has to do with tone, with words, with body language, hearing what is not being said and more. It is an essential skill for managers, but everybody could benefit from improving their personal communication and other interpersonal skills. So how is this achieved?
Sales and The Art of Communication
Sales is all about communication — persuading people that they absolutely need a certain product or service. However, hard selling, the process of almost forcing prospects to purchase something they probably don’t need is a tactic that can no longer be considered valid or successful. Not only do customers see through this and end the conversation almost immediately, it is also no way to build up a good company image with a strong database of happy and returning costumers.
Because of this, businesses have to place a strong focus on ensuring their sales team is trained in effective communication. This is true for both external and internal communication. It requires an increased understanding of all elements of communication, including such things as tone, body language and the actual words used.
The Importance of Interpersonal Effectiveness
There is one thing that really sets a good leader apart and this is the capacity to have excellent inter-personal communication. This means that they can motivate, influence, persuade and inspire others. This is known as “non-verbal intelligence,” which means it is about our inner abilities to understand things around us and use these things to motivate both ourselves and others.
Being an effective personal and inter-personal communicator is incredibly important and something that can be learned. Of course, natural talent is very important as well, but you can practice it, learn it or even enhance it if you’ve already got it.
The Importance of Interpersonal Communication
Interpersonal communication is hugely important in terms of being able to be effective in the work place, and in personal life as well. It is the process that describes how people are able to convey important messages, including feelings and information. They do this both verbally and non-verbally. This type of communication is done face to face, which means it looks not just at what is being said through language, but also at how things are being said. This includes such things as facial expressions, body language, tone of voice, and gestures.