Sales Policies
Sales, Pricing, and Product Ordering Policies
We offer learning instruments, training materials, and consulting services to individuals, groups, and large corporations. We welcome you among our customers and clients and will endeavor to provide the service you deserve, quickly, easily, and with integrity.
WE BELIEVE:
- We believe that a client has the ability to use our products without us!
- We believe that train-the-trainer approach yields the greatest organizational results.
- We believe you came for the price and will stay for the service.
- We NEVER disclose our clients or client list. We will protect your privacy too!
- We believe that the best training program is done by you, not by us, and that you simply need the best materials available.
- We will work hard to earn your business and retain you as a happy and productive customer.
CONTACT INFORMATION:
Intesi! Resources, LLC www.IntesiResources.com
Debbie Giles/President Debbie@IntesiResources.com
Toll Free: 1-866-3INTESI or
1-866-346-8374 (8 am-5 pm only, Mon-Fri, Pacific Time)
Office: 1-602-482-6422 (8 am-5 pm only, Mon-Fri, Pacific Time)
FAX: 1-602-788-4864
Call Us FREE Worldwide Using Skype
Skype Usernames: intesi & intesi2
DUNS# 16-884-7486
Phoning in an order may delay shipping as much as 2 days because the order must be taken and entered manually.
ALL Orders MUST BE IN WRITING (Online Order or Email).
Online Orders go directly to the Order Department and processed immediately!
Shipping usually occurs within 24 hours. All online products require NO shipping charges.
ORDERING INFORMATION:
Secure Online Ordering with: Visa, MasterCard, Discover, and American Express.
We do not accept cash, cashier's check, money orders, personal checks, or funds that are not $USD. Bank wire ACH transfers are accepted. Some (not all) company checks accepted. We do NOT carry accounts receivable at web pricing.
If a customer requires a net terms purchase order the pricing will be negotiated separately and will not reflect the pricing found on the Intesi! web site. Client elects process and pricing structure for Pre-Paid Purchase Orders. Online or Pre-Paid Purchase Orders ONLY for Electronic, Web, or Online Products & Services. Online credit card orders ONLY for International Orders.
ALL Orders MUST BE IN WRITING (Online Order or Email).
If a telephone order is made, it MUST be confirmed in writing from the client.
Intesi! Resources, LLC reserves the right to refuse service to anyone without stating the reason.
Merchant on your card statement is: Intesi! Resources, LLC
WEB PRICING & PURCHASE ORDERS:
POLICIES FOR PURCHASE ORDERS FOR INTESI! PRODUCTS
We can keep our prices low because we prefer to have NO ACCOUNTS RECEIVABLE.
We will have no conflicts with you using these guidelines.
Here are guidelines to help you get the lowest prices possible.
Prices Reflect a Discount for Ordering Online!
How to Get the Discounted Web Prices quoted online?
Order via a secure server online using: Visa, MasterCard, Discover, or American Express.
See the Online Shopping Cart at: www.IntesiResources.com (Secure Shopping)
B. USE A PRE-PAID PURCHASE ORDER:
We deliver electronically or ship same day or next business day upon receipt of funds.
You control how quickly the funds get to us at the web prices.
- Process: Ask us to generate an invoice at web prices transmitting your request in one of the following ways:
- Office: 1-602-482-6422 or
Toll Free: 1-866-3INTESI (M-F, 9am-3pm, PACIFIC time)
- Direct mail PO with check to us clearly identifying items and Priority Mail shipping method to address with items and freight calculated accurately.
- Your invoice request must clearly specify: Bill to Information, Ship to Information, PO # if applicable, Phone, Fax, AND EMAIL of contact person.
- We will email an invoice to you so you may complete your PO paperwork process.
- Your organization gets funds to us. When we receive funds by whatever means, we will ship your order or begin your electronic delivery at web prices.
- This is a very favorable option for those with PO systems.
Intesi Resources, LLC
428 E. Thunderbird Road, #134
Phoenix, AZ 85022
Our FIN # for this process is 68-0561875
INTERNATIONAL orders outside the U.S.
Accepted ONLY ONLINE with credit card and do NOT qualify for Pre-Paid Purchase Orders.
We deliver electronic products or ship items same day or next business day upon receipt of funds. You control how quickly the funds get to us at the web prices.
We hope these guidelines help you.
If you have an unusual situation, call... we'll find a way.
It may seem impossible to you, but we've probably seen it before.
Secure Online Ordering with:
Visa, MasterCard, American Express, and Discover.
Secure Site Merchant on your card statement is Intesi! Resources, LLC
SHIPPING INFORMATION:
We attempt to Ship SAME DAY or NEXT Business Day by USPS 2nd Day Priority Mail, Federal Express for Overnight Domestic or Federal Express for International.
YOU SELECT THE SHIPPING CHARGES FOR YOUR ORDER.
You will receive email confirmation tracking shipping notice and email of your Paid Receipt. Shipping Charges are very low and calculated by the shopping cart pro-rated by amount of order and weight.
All US Domestic Orders shipped USPS 2-Day Priority ONLY!
NO shipping via Postal Express Internationally or to P.O. Boxes Internationally.
All shipping fees are $USD. All payments in $USD.
International recipients are responsible for all duties, customs, tariffs, broker fees, and exchange rates.
| Domestic US Overnight Delivery Service Options |
| Delivery Time |
Delivery By |
Delivery Service |
| Overnight |
by 10:30 am* |
FedEx Priority Overnight |
* Delivery times are to most destinations. Check transit times.
We ship for USA Zip Code 85022
| International Delivery Service Option |
| Delivery Time |
Delivery By |
Delivery Service |
| 1-3 Business Days* |
Delivery Time based on country |
FedEx International Priority |
* Typical delivery to major cities.
Check transit times specific to your shipment destinations.
We ship for USA Zip Code 85022 US Military Addresses
We ship to US Military addresses via US Postal Service.
To Prevent International Credit Card Fraud
We verify captured IP address, CVV card code, bank bin code, card holder address, phone, address compare, issuing bank, domain server. Email address must be domain, not free service. We do not ship or process orders for countries on the US sanction list, including, but not limited to Cuba, Iran, Iraq, North Korea, Libya, & Sudan. At our discretion, we may process orders and delay shipping for up to 180 days, pending international investigation, for countries known for high incidence of internet card fraud including, but not limited to: Middle East countries, African countries, notably Nigeria and Ghana, former Soviet Republics, Eastern European countries, Indonesia, Malaysia, Philippines, Singapore, Taiwan, Thailand, areas in China and Japan, areas in India, areas in Mexico, Central & South America, and others we are advised to add. If the order is suspicious, it will not ship, even with credit card authorization approval, pending international trade investigative clearance.
ORDER POLICY ON EMAIL, WEB, OR ELECTRONIC DELIVERY:
ALL SALES ARE FINAL once online access to product has been setup.
Certain products in are sent via email or by electronic access.
Note: If it is an electronic product ordered from the web site, shipping is NOT added.
LIMITATIONS FOR EMAIL, WEB, OR ELECTRONIC DELIVERY:
Electronic delivery reports, products, and services require a "human being" to either issue a code, password, or email links, and therefore delivery is limited to "business hours" when a "human" can get the product or service to you. We will make best efforts at all other times.
REFUND, EXCHANGES, RETURNS, & CREDIT POLICY: ALL SALES ARE FINAL.
ALL Paper Profiles, Kits, Electronic products, Supplies, and ALL materials, products, or services on this web site, including Web, Email, or Electronic Files and Reports, are NOT REFUNDABLE for any reason. You are responsible to assure you have software and computer knowledge, capability, and compatibility, including (but not limited to) appropriate ISP and email accounts, for electronic, email, and online reports and products. If you make an order error, you may NOT return it for refund, credit, or exchange for any reason.
ALL SALES ARE FINAL. ORDER CAREFULLY!
NO products may be returned for refund, credit, or exchange for any reason. If we make an error, we will correct it at no expense to you. No credit, for any reason, will be issued to your credit card after you order. At these significant web pricing discounts, the protection of intellectual property in the materials, and copyright protection for all parties, we find this policy most beneficial for all our customers and clients. WE HAVE A STRICT NO REFUNDS, EXCHANGES, CREDITS OR RETURN POLICY FOR ANY REASON WHATSOEVER. Please order carefully. Print this page for your information. By ordering you agree to these terms without reservation, and agree that you will receive no refund, credit, return, or exchange for any reason.
Intesi! Resources reserves the right to refuse service to anyone without stating the reason.
Call us at 602-482-6422 or Toll Free at: 1-866-3INTESI or 1-866-346-8374
Email us at this link: CustomerService@IntesiResources.com
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