Personal Listening Profile® Facilitator's Kit

Personal Listening Profile® Facilitator's Kit
Click to enlarge
Sale Price: $580.00
Retail Price: $600.00
You Save: $20.00
In Stock
Shipping Required
E-mail to a friend

Description

TRAIN EFFECTIVE LISTENING SKILLS

NEW Personal Listening Profile Kit for Online and Paper Versions!

To do coaching and training effectively to improve the listening component of personal communication, there is no shortcut. You need skill and you will need these trainer materials.

Conduct full or half-day training sessions based around the Personal Listening Profile.

Personal Listening Training Kit USB Drive






The Training Kit (delivered on a USB Drive) includes everything you need:

  • A USB Drive with Trainer's Guide, PowerPoint slides and Individual Handouts.
  • The training course for the Online Profile now includes activities and over 15 minutes of video.
  • Support Materials include:
    • Template files for handouts and table tent cards
    • Training Kit Program Overviews
    • Training Kit User Guide
    • Frequently Asked Questions
    • Sample Online Profile
    • Sample Facilitator Report
    • Personal Listening Profile Research Report

Participants will:

  • Comprehend the role that listening plays in communication effectiveness.
  • Identify individual's natural approaches to listening and their strengths and challenges.
  • Plan specific ways they can improve their listening skills

Lessons Included for the Online Profile

  1. Introduction
  2. Understanding What Influences Listening
  3. Identifying Your Listening Approach
  4. Exploring Strengths and Challenges
  5. Recognizing When to Use Approaches
  6. Understanding Communication Gaps
  7. Recognizing the Behaviors of Each Listening Approach
  8. Improving Your Listening Skills
  9. Wrap Up


Lessons Included for the Paper Profile

  1. Introduction
  2. Recognizing Communication Barriers
  3. Identifying Your Listening Approach
  4. Understanding Your Listening Approach
  5. Considering Others When You Communicate
  6. Improving Your Listening Skills
  7. Practicing Effective Listening
  8. Wrap UP

Individuals Will Discover How to Listen Closely as well as Interact with Purpose

Listening is much more than just hearing.  Listening is definitely the skill to receive, deal with, understand, and reply to spoken communications as well as other clues, like body gestures, in ways which are suitable to the objective.  If the message is engaging, our objective would be to enjoy, so that we listen and reply with a calm manner.  If the content is designed to persuade people, our own objective is definitely judgment, so that we listen and react critically.

It's estimated that individuals filter out or do not understand the intended meaning or objective of a message in excess of 70% of all communications, thus making listening the most important contributive factor to miscommunication.

Participants Will Discover the Impact of Different Listening Approaches

The Personal Listening Profile helps individuals identify which of the five listening approaches they use to process, organize, store, and retrieve information:

  • Appreciative: Listens in a relaxed manner, seeks enjoyment, entertainment, or inspiration.

  • Empathic: Listens without judging, is supportive of the speaker, and learns from the experiences of others.

  • Comprehensive: Listens to organize and make sense of information by understanding relationships among ideas.

  • Discerning: Listens to get complete information, understand the main message, and determine important details.

  • Evaluative: Listens in order to make a decision based on information provided and may accept or reject messages based on personal beliefs.

The Personal Listening Profile also helps people understand when their most natural listening approach may not be appropriate, and how to adopt another approach for more successful communication.

This Training Will Enhance Individual and Team Performance

Organizations use the Personal Listening Profile to:

  • Enhance communication
  • Strengthen customer relationships
  • Improve management effectiveness
  • Reduce conflict
  • Develop leaders


VIDEO INTRODUCTION / SAMPLES

Video