Personal Listening Profile© Facilitator's Kit

TRAIN EFFECTIVE LISTENING SKILLS

NEW Personal Listening Profile Kit for Online and Paper Versions!

To do coaching and training effectively to improve the listening component of personal communication, there is no shortcut. You need skill and you will need these trainer materials.

Conduct full or half-day training sessions based around the Personal Listening Profile.

The Training Kit (delivered on a USB Drive) includes everything you need:

• A USB Drive with Leader's Guide, PowerPoint slides and Participant Handouts.
  
• The training for the Online Profile now includes activities and over 15 minutes of video.
• Support Materials include:
• Template files for handouts and table tent cards
• Training Kit Program Overviews
• Training Kit User Guide
• Frequently Asked Questions
• Sample Online Profile
• Sample Facilitator Report
• Personal Listening Profile Research Report
  

Participants will:

• Understand the role that listening plays in communication effectiveness.
• Identify their natural approaches to listening and their strengths and challenges.
• Plan specific ways they can improve their listening skills

Participants Will Learn to Listen and Respond with Purpose

Listening is more than hearing. Listening is the ability to receive, attend to, interpret, and respond to verbal messages and other cues, like body language, in ways that are appropriate to the purpose. If the message is entertaining, our purpose is to enjoy, so we listen and respond in a relaxed manner. If the message is intended to persuade us, our purpose is judgment, so we listen and respond critically.

It is estimated that people screen out or misunderstand the intended meaning or purpose of a message in over 70 percent of communications, making listening the biggest contributing factor to miscommunication.

Participants Will Discover the Impact of Different Listening Approaches

The Personal Listening Profile helps individuals identify which of the five listening approaches they use to process, organize, store, and retrieve information:

• Appreciative: Listens in a relaxed manner, seeks enjoyment, entertainment, or inspiration.


• Empathic: Listens without judging, is supportive of the speaker, and learns from the experiences of others.


• Comprehensive: Listens to organize and make sense of information by understanding relationships among ideas.


• Discerning: Listens to get complete information, understand the main message, and determine important details.


• Evaluative: Listens in order to make a decision based on information provided and may accept or reject messages based on personal beliefs.

The Personal Listening Profile also helps people understand when their most natural listening approach may not be appropriate, and how to adopt another approach for more successful communication.

This Training Will Enhance Individual and Team Performance

Organizations use the Personal Listening Profile to:

• Enhance communication
• Strengthen customer relationships
• Improve management effectiveness
• Reduce conflict
• Develop leaders

Brochures & Info:
	Personal Listening eBrochure
	Personal Listening Training Program Overview
Research & Validity:
	Personal Listening Profile Research Report