DiSC© Customer Service Action Planner (Online)

PROFILE YOUR CUSTOMERS AND CLIENTS

This 7-Page DiSC Online Action Planner Report is used to identify a customer's DiSC Behavioral Style and adapt appropriate responses to meet their customer service needs.

Use the resulting DiSC Customer Service Action Planner report to increase customer satisfaction adapting to their approach to communication and problem satisfaction. Match your behavior to the customer.

Sales & Service Personnel can:

• increase customer satisfaction
• successfully address customer concerns
• manage service objections
• gain and increase customer loyalty

Identify the Style and then Plan the Action

You use DiSC Online Customer Service Action Planners to identify another person's DiSC Style and then formulate strategies to better communicate with them in various business or personal situations. DiSC EPIC takes care of the process, automatically generating and plotting the profile graph, highlighting typical behaviors, and offering suggestions for interaction. Respondents are then free to develop their action plan, worksheets, and forms that are presented in every report.

This DiSC Online Action Planner is also used in training sessions that focus on Sales, Customer Service, Management and Leadership Development, Interpersonal Effectiveness, and Team Development.

Those who use DiSC Action Planners regularly should consider getting an EPIC Account. With an EPIC Account, you'll have access to volume pricing, and be able to create DiSC Action Planners electronically, without having to wait for them to be shipped!

Samples:
	DiSC Customer Service Action Planner Sample Report
Brochures & Info:
	DiSC Action Planner eBrochure