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Tag Archives: DiSC Assessment

DiSC Assessment and Job Satisfaction For Employee Retention

Employee RetentionWhy Employee Retention Matters 

In a recent survey, it was noted that only 45% of people are currently satisfied with their job.  This is a frightening figure, as it is lower than it has ever been and highlights how important it is for employers to focus strongly on job satisfaction.  Without this, organizations have a big chance of seeing high employee turnover, as their most talented people jump ship to other organizations.

Organizations must focus strongly on maximizing the creative abilities, talent and potential of every member of their team, which gives them a competitive advantage over others.  By engaging employees, job satisfaction is greatly increased and employee turnover is reduced.

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Use A DiSC Assessment To Create World Class Customer Service

Customer Service CloudGreat Customer Service Is Vital 

Getting your customer service right is vital to the success of your organization.  It is an integral part of your company, rather than an extension.  This means that every employee should have some customer service knowledge and experience.  The main assets of any business, after all, are its customers.  Without them, the organization itself simply wouldn’t exist.  They help the business grow, not just by them returning, but also by recommending your company to their friends and other people they know.  So how do you get customer services right?  There are a number of helpful hints and tips and golden rules out there that we should all be aware of.

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Organizational Development – Using DiSC Assessments Help

Align People and Business StrategiesAlign People & Business Strategies 

Regardless of the industry in which they work, organizations and businesses come across a variety of issues in terms of the people that work there and their performance.  It has been found that the biggest issue is that the two types of strategies employed in businesses, which are people strategies and business strategies, are misaligned.

If change takes place, such as the standardization of processes, internal growth, acquisition, restructuring and so on, this misalignment tends to get worse very quickly.  If a company is committed to having excellent organizational development and change strategies in place, then this misalignment is often reduced significantly.

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The DiSC Assessment and Getting Your Corporate Culture Right

Using the DiSC Assessment for Improving Corporate CultureThe Importance of Getting Your Corporate Culture Right

Every organization has a corporate culture.  However, this culture can be something that draws people in and something that retains people within the organization, but it can just as easily be a true repellent for potentially fantastic employees.  Get your corporate culture right, and you will see increased productivity and creativity.  Get it wrong, however, and you will see higher levels of sick leaves, greater staff turn over and generally unhappy feelings.  Clearly, it is very important that leadership and management are completely aware of what the current corporate culture is, and what they can do in order to improve it.

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How Does The DiSC Personality Test Work?

Assessing Behavior

The DiSC Personality Test is a very powerful tool to assess behavior.  It was developed following the theories of William Moulton Marston, psychologist.  Marston suggested that there are four specific personality traits, which are Dominance, Inducement, Submission and Compliance.  Walter Vernon Clarke took this theory and developed it further, using it as a personality assessment tool.

Marston studied the emotions and behavior of normal people and their interaction with their environment.  The research conducted by his contemporaries Jung and Freud had centered on the emotions of abnormal people.  Marston developed the theory to explain model of human behavior and people’s emotional responses to various stimuli; but he did not create an assessment tool.

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