Relationships, Organizations and People
An organization is as much about its product or service as it is about its people. This is all too often forgotten. It is assumed that people will simply be able to work together because they are good at their jobs. However, people have personalities, morals, values and certain beliefs and sometimes some of these may clash.
While a professional person is able to leave their personal feelings at home and get on with the job, having good relationships is actually necessary to increase productivity. Building effective workplace relationships is an important component of being successful in your professional life. But how do you build these relationships with so many different people in a single company?
Interestingly, Forbes recently dedicated a news item to the importance of having good relationships at work.
“Here is a business-building rule of thumb: Don’t waste your time networking if you are not prepared to develop win-win relationships.” Here’s How To Build A Win-Win Networking Relationship by Sharon Michaels – Forbes
As stated previously, every person is an individual who has something specific to bring to the table. In order to build effective and efficient relationships at work, you have to understand that these differences exist and you have to learn how to work more effectively together.
“It involves us being really honest with ourselves about our true intent and then following through on it. Your objective at the outset is simply to be curious about the other person and to build a trusting relationship.”
Five Tips To Build Better Work Relationships
Learning to be a conscious communicator will help you to build trust with your co-workers. You must learn how to be flexible in order to accommodate all the different personalities that surround you. This is all achieved by observing, listening, analyzing, planning and communicating.
Having a Good Attitude
It has long been known that a positive attitude attracts positive behavior. When people around you are negative, it puts a damper on the overall atmosphere, whether at work or in social situations. It is incredibly important to demonstrate positivity in order to build good relationships at work.
“If you’re giving your best effort every day, your co-workers will begin to realize they can depend on you to do a good job. Also, as hard as it may be sometimes, try to have a good attitude at work. No one likes to work with someone who is constantly negative and complains about every little task.”
How To Build Positive Workplace Relationships by Amanda Haddaway
Be friendly with everybody, be considerate of the needs and feelings of co-workers, learn to understand and respect individual personalities, do not taking part in office gossip and always having open lines of communication, regardless of your position in the organization.
You may have guessed by now that building effective relationships is about effective communication. Understanding yourself better is the first step to becoming more effective when working with others.
DiSC Profiles are one of the most widely used, scientifically-based tools to assess your personality and develop critical interpersonal business skills. They help you to learn about yourself, better understand others and map ways to improve communication, thereby reducing conflicts, and increasing productivity, and improving performance, career growth and personal satisfaction.
The Everything DiSC Workplace Profile is especially effective to help you learn about your co-workers priorities and how they may differ from your own. They provide you with a wealth of information on developing strategies to increase your effectiveness with colleagues whose priorities and preferences differ from yours.
“Effective communication strategies can help you build strong working relationships with clients and customers, team members, managers, and internal customers.” How to Build Strong Working Relationships with Effective Communication by Marty Brounstein – Communicating Effectively For Dummies Cheat Sheet
Respond to any request that comes your way, showing what you are able to do, rather than focusing on what you are not able to do. When you say you will do something, you must do it within the time frame that you indicated. This is how you build trust, which is also vital in developing relationships. Communication skills aren’t just about talking but also about listening. You must listen in a non-judgmental manner and stop yourself from giving advice straight away.
If you have a problem with a co-worker, you should address the issue with that person and not with other people. This is about respect, which you have to have even for those people you may not like on a personal level. It is also about being grateful for any support that you receive, which shows appreciation. And always remember that humor – when used in good taste – goes a long way towards creating a more positive environment and better relations.
The issue of trust has come up a number of times now and that is because it is the key to having good relationships. Trust is something that is earned through behavior, not commanded through fear. In order to be trusted, you have to demonstrate that you are a trustworthy person and that you are able to leave personal feelings behind when necessary. Trust is created by following through on what you say, keeping your promises and not spreading rumors about others.
“When you commit to something others listen and then watch. They want to know if you can be trusted to deliver on your commitment or if you will just blow it off. When delivering something, will you deliver it as requested and on time or will it be incomplete or late? Others also want to know if you are going for personal gain at their expense. They will watch how you go about getting things you want, looking for methods or actions that take advantage of others. Even if they are not involved, it will be a tell-tale sign that they need to watch their back when working with you.”
Four Keys to Building Strong Work Relationships by Ben Snyder
Going Beyond Your Immediate Team
Last but not least, you have to learn how to build positive relationships not just with your direct team, but also outside of that. Just as Forbes described in their article, it is as much about building networking relationships as it is about building personal relationships. The team you work with deals with other teams across the organization and you will also work with partner companies. You must have the same, positive, trusting relationships with other organizations and teams in order to have an efficient business yourself.
“If an organization needs a powerful synergy between divisions, individuals from both divisions must form strong relationships. This doesn’t happen overnight. Relationships grow when people develop rapport and trust. This comes over time as people learn that they’re both rooting for the Red Sox, have a shared interest in knitting, or enjoy vegetarian food. They learn each other’s styles and preferences, such as one prefers to get right down to business or while the other likes to engage in small talk before beginning work.”
Building Successful Alliances Across Divisions by Maya Townsend, MSOD – Corporate Education Group