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12 thoughts on “Conflict Resolution – Hints and Tips to Build Workplace Harmony

  1. Sara Mathews

    I really appreciate all the comments and they are so spot on. I feel very lucky to work at an establishment where we’re all friends or just really professional comrades. I have worked in an office with conflict in the past and I can honestly say I didn’t change my behavior cause a training program told me to. I decided to use some of the tactics simply because I wanted to manifest the type of work environment I wanted. Taking the high road wasn’t something I had to do and the other didn’t It was a simple choice to make my work life better.

  2. William

    Every time hear or read about non professional persons (those who are not pro / certified counselors) dispensing advice in this matter, they make it sound so easy. Being the bigger person, taking the high road, is not always that easy, especially when you are dealing with real crass persons. Usually, the less education they have, the more rude and petty they tend to act. Some persons just don’t know how to be gracious.

  3. Darlene

    In many cases, conflict in the workplace just seems to be a fact of life. We’ve all seen situations where different people with different goals and needs have come into conflict. And we’ve all seen the often-intense personal animosity that can result. One of the biggest causes of conflict in the work place which I have seen all too often is the ubiquitous office romance. Once there’s trouble in paradise, the problems / conflict start.

  4. Anthony

    Wendy, I agree with you on this subject I don’t want to go to work and hate my job because I am angry all the time or I don’t want to be around the people I work with. You need to be able to go to work and enjoy yourself because you are going to be there a long time and you are with those people the majority of your day. Thank you.

  5. Beverly

    Most people are at their jobs more than they are at home and if you have conflict at your job it can affect your work performance and it can affect your home life as well which is short anyway. You have done a great job on this post and I am looking forward to seeing if I can use any of this to help some ladies that I work with. Keep up the good work.

  6. Kristina

    I always say to myself or advise others to calm down and let your emotions settle. If you have to step away for a day or two from the situation then please do so. Don’t communicate your feelings towards something or someone out of anger because you may say or do something you might regret. Too many persons I have seen at work lose control of their emotions and wind up messing up their job standing.

  7. Aaron

    Conflict exists throughout environments of all kinds. In the workplace, no matter how much you attempt to avoid it, if you work with people the chances are you will have to deal with conflict at some point. People coming from different viewpoints and experiences, and having different perceptions, are not going to agree all the time. I mean, most of us can’t even see eye to eye with our own siblings.

  8. Donald

    I guess it stands to reason that conflict comes about from differences – in needs, values and motivations. Sometimes through these differences we complement each other, but sometimes we will conflict. Conflict is not a problem in itself – it is what we do with it that counts. So I guess that it is important that we do something because whether we like it or not, conflicts demand our energy. And boy can they drain us.

  9. Wendy

    I don’t know about you, but I hate conflicts at work. Spending my work days mad at a co-worker, trying to avoid that person and subconsciously finding fault with everything they say or do is not exactly my idea of a good time. I used to be an expert at dodging conflicts on the job and I’m here to tell you that it just doesn’t work! What does work is biting the bullet and doing something about it here and now.

  10. Floyd

    I think that work place conflict is sometimes worse than the conflicts we get into at home especially if they remain unresolved. You are with those people at work more than you are with your family when you think about it so I do my best to get along with the people and to resolve things when they do happen, because they will.

  11. Betty

    Conflict can also be costly to an organization. The trouble isn’t necessarily the fact that conflict exists. It’s how we deal with those conflicts or what happens when they aren’t resolved. The impact of conflict in the workplace can be devastating – to the parties involved, to colleagues and teams, to clients, and to the business as a whole. Some of the results of unresolved conflict in the workplace include:

  12. Carlotta

    I like this video. It gave me some fuzzy warm feelings about my days in middle and high school. I used to enjoy when a teacher would use instructional videos to teach a class. I remember how much students loved when those annoying bright classroom lights were dimmed and the teacher’s aide would fire up the film projector. Yes, I just dated myself. Back then, there was no video on the internet; No DVD’s. Just film projectors.


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