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April 17th, 2014

Everything DiSC Sales Profile and CommunicationSales and The Art of Communication

Sales is all about communication – persuading people that they absolutely need a certain product or service.  However, hard selling, the process of almost forcing prospects to purchase something they probably don’t need is a tactic that can no longer be considered valid or successful.  Not only do customers see through this and end the conversation almost immediately, it is also no way to build up a good company image with a strong database of happy and returning costumers.

Because of this, businesses have to place a strong focus on ensuring their sales team is trained in effective communication.  This is true for both external and internal communication.  It requires an increased understanding of all elements of communication, including such things as tone, body language and the actual words used.

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April 15th, 2014

The DiSC Profile Resolves ConflictConflict and The Workplace

Conflict is difficult.  It reduces productivity and can delay the decision-making process.  It is almost impossible to have a workplace without any conflict.  There are many things that cause such problems, including differences of personalities, priorities, opinions, ideas and objectives, unmet needs, high levels of stress, insecurities and so on.

It is important that conflicts are managed and resolved before they spiral out of control.  So how do you improve workplace relationships by resolving conflict?  This takes special skills and resources; it requires excellent communication, listening, and empathy.

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April 10th, 2014

Self Improvement and MotivationMotivate Yourself and Change Your Life 

The reality is that the only person that is able to motivate yourself is you.  Of course, you can be given incentives by others to improve yourself, but it is always your own responsibility to actually use those incentives to make a difference.  Let’s take a look at 5 fantastic tips that will help you take charge of yourself and your own life.  There is a huge untapped potential within you, and with these tips, you should be able to unleash that.

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April 8th, 2014

The DiSC Profile and Interpersonal EffectivenessThe Importance of Interpersonal Effectiveness 

There is one thing that really sets a good leader apart and this is the capacity to have excellent inter-personal communication.  This means that they can motivate, influence, persuade and inspire others.  This is known as “non-verbal intelligence,” which means it is about our inner abilities to understand things around us and use these things to motivate both ourselves and others.

Being an effective personal and inter-personal communicator is incredibly important and something that can be learned.  Of course, natural talent is very important as well, but you can practice it, learn it or even enhance it if you’ve already got it.

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April 1st, 2014

DiSC Profile and Soft SkillsThe Role of Soft Skills 

Soft skills are extremely important in creating success within the workplace.  Often, the emphasis is very strongly on what are known as “hard skills,” which are training, expertise and knowledge.  They are easy for employers to recognize and quantify within their organizations.

Soft skills, also known as interpersonal skills, include the abilities we use every single day to connect and interact with each other, both individually and also in groups.  Individuals that have worked tirelessly on acquiring strong people skills are certainly more effective throughout their personal and professional lives.  Soft skills must be given equal importance to hard skills, and companies should work very hard at making sure that these types of skills are developed by their employees.

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March 27th, 2014

Great ManagerThe Making Of Great Managers

What makes a manager great?  Is it something that you are born with, or is it something you can learn?  Organizational experts believe that, for a long time, we thought leadership was something that you were born with.  As a result, people were often overlooked for managerial positions because they simply didn’t have what it takes.

However, these opinions have had to be reviewed, as companies started to become stagnant.  The old ways of doing things simply aren’t working anymore.  Indeed, it now seems that a lot of what is needed to be a really good manager is something that can be learned.  Let’s take a look at some of the characteristics of a really good manager. Read the rest of this entry »

March 25th, 2014

Real Business SuccessNo Magical Recipe For Success

If you have a business, you will want it to be a success.  However, actually achieving this is really hard and many of us don’t know where to start.

What is success?  And why is it that some companies seem to grow and grow and become conglomerates like Virgin, whereas others seem to work equally hard and have the same passion, but go bust?  There is no magical recipe for success, but there are a number of things that you can do and look for in your own company to increase your chances.  Let’s take a look.

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March 14th, 2014

Leadership LeadersThe Impact of Superior Leadership 

We know that effective leadership is critically important.  We understand that it impacts the way companies are run, and how productive and profitable they are.  However, we also know that confidence in leadership is at an all-time low and continues to drop.  Not only is this visible in employee surveys, but also in the turnaround of managers in the workplace.  On average, a senior manager only stays in their position for 7.6 years, down from 9.5 years in 1995.

Some experts are now suggesting that this is due to the fact that although we know that we need to develop our leaders and managers, we don’t know how to do this.  Leadership development is a multi-million dollar industry, but one that focuses on the wrong issues.  In fact, some would go so far as to say that these businesses are not about improving management, but rather simply about improving their own bank balance.  Let’s take a look at the biggest mistakes made in the industry.

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March 12th, 2014

Using the DiSC Assessment for Improving Corporate CultureThe Importance of Getting Your Corporate Culture Right

Every organization has a corporate culture.  However, this culture can be something that draws people in and something that retains people within the organization, but it can just as easily be a true repellent for potentially fantastic employees.  Get your corporate culture right, and you will see increased productivity and creativity.  Get it wrong, however, and you will see higher levels of sick leaves, greater staff turn over and generally unhappy feelings.  Clearly, it is very important that leadership and management are completely aware of what the current corporate culture is, and what they can do in order to improve it.

 

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