PROFILE THE PERSON YOU ARE SPEAKING TO ON THE PHONE
Customer communication is a critical key to success whether the challenge is collections, fundraising, help desk, telemarketing, or telephone sales.
DiSC Talk! helps today's telephone professionals communicate more effectively and increase customer satisfaction.
DiSC Talk! Action Planner
Use this action planner to help telephone professionals identify a person's DiSC® behavioral style while speaking with them on the phone. Then use the information to communicate more effectively, increase customer satisfaction, gain commitment, and learn the best way to follow up.
Print and Carry your planner with you!
SEE All the DiSC Action Planners
Brochure:
(Requires Adobe Acrobat)
Related Products:
The DiSC Talk! Key to DiSC Dimensions of Behavior is an easy-to-use reference card that leads telephone professionals quickly through the DiSC process on the phone.