Use this DiSC Action Planner to uncover the DiSC behavioral style of a potential client or an existing customer. Insights gained can be used to: create successful sales strategies, negotiate effectively, increase client receptivity, close the sale, tailor sales presentations. DiSC CUSTOMER SERVICE ACTION PLANNER
Use this DiSC Action Planner to identify a customer’s DiSC behavioral style and develop appropriate responses to better meet their needs. Then, use the information to: increase customer satisfaction, address customer concerns, create a successful service plan, gain customer loyalty. DiSC MANAGEMENT ACTION PLANNER
Use this DiSC Action Planner to identify a team member’s DiSC® behavioral style and adjust your management approach for more productive interactions. Learn when to most effectively use Directing, Coaching, Supporting, and Delegating approaches.
DiSC MANAGING PERFORMANCE ACTION PLANNER
Use this DiSC Action Planner to identify an employee’s DiSC behavioral style and gain insight into the employee’s goals and fears. Then, based on the employee’s willingness and ability, adapt how you manage performance through one of the following approaches: Direct, Supportive, Combination, or Empowering.
DiSC TALK! ACTION PLANNER
Use this DiSC Action Planner to help telephone professionals identify a person’s DiSC behavioral style while speaking with them on the phone. Then use the information to communicate more effectively, increase customer satisfaction, gain commitment, and learn the best way to follow up.
